Abstract:
Performance management system is a continuous process of
improving individuals, team and organizational performance. Performance
management has to be the core of all organizations since it gives strategic
direction and how resources are going to be distributed towards the
achievement of set goals and objectives. Employee
performance
management system has been popular within human resource management
study, involves managing employee efforts, based on measured performance
outcomes. Armstrong (2004) defined
performance management as a means
of getting better results from the whole organization by understanding and
managing within an agreed framework, performance of planned goals,
standards and competence requirements. Bacal (1999) defines performance
management as an ongoing communication process, undertaken in
partnership, between an employee and his or her immediate supervisor that
involves establishing clear expectations and understanding about: the
essential job functions an employee is expected to do; how
the employee's job contributes to the goals of the organization. The emphasis of performance management systems is on continuously improving
organizational performance, and this is achieved through improved
individual employee performance.
